Issues and Bug Reporting
If you encounter any issue and you are not able to to run GlobaLeaks:
Be sure to strictly follow the Installation Guide for installation
Be sure to satisfy the Technical Requirements for hardware and operating system version.
Search on the support forum to check if a user has already encountered your issue: https://github.com/orgs/globaleaks/discussions
Report the issue on the official software ticking system: https://github.com/globaleaks/GlobaLeaks/issues
Useful Debugging Commands
Depending on your setup. There are a few things that are usually the first things to check to see if GlobaLeaks is working.
Is the service running?
service globaleaks status
Is the service responding on the loopback interface?
curl -kis -vvv localhost:8433
Is the service listening on external interfaces?
Are exceptions being generated?
There are a few useful logs and corresponding log files when GlobaLeaks is installed.
The verbosity is configurable via the web interface of the software inside Advanced Settings.